CUSTOMER EXPERIENCE

GET THE MOST FROM RICH,
BUT UNDERUTILIZED DATA
CRM data can host a goldmine of valuable insights that
help businesses identify, prioritize, and validate key focus
areas that improve the consumer experience and the business.

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How we help you

Millions of data is organically generated every day that gives insights into
how customers experience your products, your company, your brand.
We can help you stay ahead of the curve and cherry pick topics to
anticipate customer experience needs.

Understand your customer

We help you sort out not only what topics and experiences your customers are talking about the most, but also what the satisfaction and sentiment behind these experiences are. Measuring volume and satisfaction is the simplest way to identify which areas are most important and then track the impact of changes going forward.

Understand yourself

Our methodology allows us to find not only hotspots to improve products, processes, and customer satisfaction, but also early-on bright spots to help improve the business through the customers’ eyes.

Explore our Platform and Services

Find out more about how you can benefit from our Psychology AI.

Symanto Insights Platform

Analyze open-ended survey responses with Symanto Insights Platform in minutes. Simply upload your data and let our Psychology AI do the magic.

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Symanto Services

Our data science team will guide you to truly understand, resonate and connect with your customers.

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Our customers and their success stories

We have worked with companies of all shapes and sizes

Connect with one of our experts

If you want to learn more about how Symanto can help you improve your consumers’ experience, feel free to get in touch! We’re looking forward to hearing from you.

SYMANTO OFFICE

Pretzfelder Strasse 15

Nuremberg 90425

Germany