OPINION MINING

Unmatched understanding of consumer and employee opinion

HOW OPINION MINING WORKS

HOW OPINION MINING WORKS

Our fully automated topic analysis identifies key topics in a text. These are then grouped into structured topic categories based on the selected use case. We combine this analysis with sentiment and segmentation. The topic analysis decodes the drivers and barriers and loyalty triggers of users, for more qualitative insights at scale.

Each industry model is based on millions of texts to learn the various expressions of a specific topic. The topic structure of each model is manually curated by domain experts to ensure the highest relevancy for each use case. This hybrid approach combines the best from the worlds of AI and human expertise.

As a result, the user can enjoy high-quality topic analysis straight out of the box, or further adapt the model with ease.

Why you need it

The transparency of our topic analysis gives you complete confidence in the results. Topic analysis and opinion mining give you results within minutes without any prior setup needed. Extract granular market insights, conduct SWOT analysis and pole employee satisfaction from vast volumes of online conversations. Benefit from real insights-driven strategies through unprecedented understanding at speed and scale.

Why our AI-powered opinion mining is better

Increased specificity, tried and true industry models, transparency and flexibility are all aspects that elevate our topic analysis above the rest.

Granularity:

Get more specific and relevant insights

Industry models:

No prior model training is required

Transparency and flexibility:

Gain full control over the analysis, and see how the AI has classified your text data

LEVERAGE OUR TECHNOLOGY

LEVERAGE OUR TECHNOLOGY

GET IN TOUCH WITH US

GET IN TOUCH WITH US

Get in touch today and understand your data like never before.

Yuwon Song