Digitalise competitor and market insights for a deeper and faster analysis report.
● Measure activity and share of discussions
● Identify threats and opportunities
● Understand trends and customer satisfaction over time
● Outlook into churn risks and its reasons
Identify and reach clear customer profiles and nurture consumer loyalty.
● Understand what your customers think during every step of engagement with your product
● Promote an authentic brand identity based on consumer preferences and beliefs
● Determine if your messaging resonates and foster a community of loyal brand advocates
Better adapt products to customer needs and identify where competitors are lacking.
● Understand how consumers view competitor products
● Monitor customer sentiment throughout product engagement
● Gauge Voice of Customer in terms of product features, price and satisfaction
● Analyse conversations around competitors to understand their shortcomings and shore up your product development and messaging
Improve customer experience with your brand through customisation and stand out from the competition.
● Monitor sentiment insights and quickly identify potential issues
● Understand how your consumers perceive your brand and identify your Share of Voice in the market
● Uncover consumer preferences and identify possible customer service operational issues
● Identify behaviour drivers around your brand
Strengthen your franchise and motivate users to invest into their gaming experience.
● Understand game benefits
● Determine what players value most
● Identify points of improvement to leverage experiences
● Build loyalty
● Match sponsorships and messaging to your player base
Understand why physicians choose certain drugs and how it helps consumers.
● Analyse online conversations in real-time to understand why doctors prescribe specific medicine
● Monitor consumer opinion and understand critics to build better messaging
Get in touch today and understand your data like never before.