INDUSTRIES

Find out how Symanto helps your sector and explore industries we work with

Digitalise competitor and market insights for a deeper and faster analysis report. 

 

● Measure activity and share of discussions
● Identify threats and opportunities
● Understand trends and customer satisfaction over time
● Outlook into churn risks and its reasons

Management consulting

Management consulting

E-COMMERCE

E-COMMERCE

Identify and reach clear customer profiles and nurture consumer loyalty.

 

● Understand what your customers think during every step of engagement with your product
● Promote an authentic brand identity based on consumer preferences and beliefs
● Determine if your messaging resonates and foster a community of loyal brand advocates

Better adapt products to customer needs and identify where competitors are lacking.

 

● Understand how consumers view competitor products
● Monitor customer sentiment throughout product engagement
● Gauge Voice of Customer in terms of product features, price and satisfaction
● Analyse conversations around competitors to understand their shortcomings and shore up your product development and messaging

CONSUMER ELECTRONICS

CONSUMER ELECTRONICS

TOURISM & HOSPITALITY

TOURISM & HOSPITALITY

Improve customer experience with your brand through customisation and stand out from the competition.

 

Monitor sentiment insights and quickly identify potential issues

● Understand how your consumers perceive your brand and identify your Share of Voice in the market

● Uncover consumer preferences and identify possible customer service operational issues

● Identify behaviour drivers around your brand

Strengthen your franchise and motivate users to invest into their gaming experience.

 

Understand game benefits
Determine what players value most
Identify points of improvement to leverage experiences
Build loyalty

Match sponsorships and messaging to your player base

E-SPORTS

E-SPORTS

PHARMA

PHARMA

Understand why physicians choose certain drugs and how it helps consumers. 

 

Analyse online conversations in real-time to understand why doctors prescribe specific medicine

Monitor consumer opinion and understand critics to build better messaging

GET IN TOUCH WITH US

GET IN TOUCH WITH US

Get in touch today and understand your data like never before.

Yuwon Song