# Symanto — llms.txt # Human AI: Psychology + Conversational AI for enterprise customer engagement > Symanto is a Germany-based AI company (founded 2010, headquartered in Nuremberg) that combines psychology research, NLP, and generative AI to deliver empathetic customer intelligence and conversational AI solutions. ISO/IEC 27001 certified. All data processed on EU infrastructure by default. ## Products - SymantoAssist: Conversational AI platform for inbound/outbound customer engagement (voice, chat, WhatsApp). Multilingual (50+ languages), psychographic signal detection, GDPR-compliant by design. - Symanto Insights Platform: Consumer and market intelligence via social media analysis, NPS/survey feedback, psychographic profiling, and competitive benchmarking. - ContextCore: Modular agentic AI platform for enterprise use cases, accessible to non-technical teams. ## Key facts - Founded: 2010 - HQ: Nuremberg, Germany - Certifications: ISO/IEC 27001:2022 - Data residency: EU by default - Languages: 50+ - Sectors: Healthcare, Higher Education, Automotive, Financial Services, FMCG, Retail, PE/Consulting ## URLs - Homepage: https://www.symanto.com - AI Contact Centre: https://www.symanto.com/ai-contact-centre - Insights: https://www.symanto.com/insights - Blog: https://www.symanto.com/blog