Intelligence Meets Expertise: The Next Generation AI Platform
Most AI platforms focus narrowly on automating routine tasks. Our AI Platform goes further — combining advanced reasoning and deep industry expertise to power high-value strategic decisions as well as operational excellence. It’s not just about efficiency; it’s about creating a competitive edge.
What Makes Us Different
Advanced Agentic Reasoning
Combines large language models, machine learning, and symbolic reasoning to tackle complex challenges with depth and adaptability beyond standard AI tools.
Agents as Collaborators
Designed not just to automate tasks, but to work alongside humans — enhancing learning, critical thinking, and creativity through true human-AI collaboration.
Augmenting Strategic Decisions
Extends reasoning beyond LLMs alone, enabling richer, multi-layered analysis that supports more informed and forward-looking decision-making.
The Multi-Layered Structure of the
Symanto AI Platform
Human AI Layer
Understands user preferences, emotions, and communication style to create personalised, context-aware interactions that feel natural and engaging.
Agentic Reasoning Layer
Blends fine-tuned models, large language models, and classic machine learning for adaptive, multi-agent decision-making powered by MCP integration.
Augmented Knowledge Layer
Retrieves and refines information based on user context and needs, acting as a memory-aware collaborator that delivers relevant, insightful knowledge.
Guardrail Layer
Assesses source credibility, detects bias and toxicity, and verifies facts to ensure outputs remain accurate, ethical, and trustworthy.
Rich Data Layer
Combines first-party data with rich third-party sources — including online and social media data — to reveal deeper, more actionable insights.
How you can use our platform
Fine-tuned models and tailored interfaces ensure relevance and usability for your most critical, high-value use cases.
Insights
Use multi-agent AI pipelines and advanced segmentation to reveal market shifts, benchmark competitors, and uncover the motivations and needs that drive customer behaviour and growth.
AI Contact Centre
Redefine customer support with adaptive AI agents that manage voice, chat, and messaging across multiple languages and channels — delivering consistent, responsive service around the clock.
AI Accelerator
We combine hybrid decision-making, data integrity safeguards, and low-overhead integration to deliver AI tailored to your context. Empower your teams to build, adapt, and scale intelligent solutions quickly and effectively.