Update Brand Sentiment Analysis Methods and Improve Accuracy with AI
If you’ve been analysing brand sentiment the same way for the past five years it’s time to make some changes. AI technology has advanced, and
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Aspect Based Sentiment Analysis is a compact text analytics solution that helps you to receive structured and detailed insights out of your textual data.
It discovers topics mentioned in the text, attributes each topic with a topic category, and finally extracts sentiment expressed towards these topics.
Topic-level Sentiment Analysis:
While text-level sentiment analysis gauges the overall sentiment of the entire text, Topic-level sentiment provides fine-grained information on the author’s attitude towards a specific topic, such as a product, feature, or service aspect.
Industry-specific Models:
Select one of the available industry models to extract most relevant topics with industry-specific category and increase sentiment accuracy with model fine-tuned to the use case.
| Industry | English | German | Spanish |
|---|---|---|---|
| E-commerce | |||
| Employee Satisfaction | |||
| Hotel | |||
| Restaurant | |||
| Car Dealership | |||
| Banking | |||
| Retail | |||
| Pharma | |||
| Consumer Electronics | |||
| Gaming |
Leverage Topic Sentiment Extraction via Symanto API to extract precise and structured insights from text
Automated review analysis:
Extract customer opinions and pain points from reviews, complaints, NPS survey and more
Empower Survey Platform:
Add value to survey solution by extracting structured opinion insights from unstructured open ends
Advance Social Listening:
Glean fine-grained opinion insights towards brands and products from online conversations
English
German
Spanish
200 requests**/month
FREE
5,000 requests/month
42$
25,000 requests/month
182$
50,000 requests/month
299$
*One request is used to analyse one text instance. For example, if you send an array of 32 text instances in one call, it will consume 32 requests of your quota. The character limit of one text instance is 2000.
**Request decreases quota by the number of postings proceeded.
If you’ve been analysing brand sentiment the same way for the past five years it’s time to make some changes. AI technology has advanced, and
2021 saw an unprecedented boom of mergers and acquisitions in the tech industry. Given the rate at which these opportunities are snapped up in the
In the race to capture as much of your audience as possible, it’s vital to be aware of your competitor’s movements and predict their strategies.
You can try our API free of charge, with no obligation.
Get in touch today and understand your data like never before.
Our APIs are available and can be tested with a specific number of free calls per endpoint. For more information, please reach out to us and we will provide you all necessary details.
Our API services will be fully available for our customers, we do not plan to end the uptime of any endpoint.
We are currently having an API academic promotion which includes: 3 months free access to all Symanto API endpoints which can be tested freely for a limited number of requests. Sign-up with a higher education email address and get 3 months free access to:
1,000,000 requests/ month
100,000 requests/ month
25,000 requests/ month
If you’re interested, please get in touch with us and we will inform you about the next steps.
Our endpoints can be tested for free with a limited number of requests. Please get in touch with us and we’ll provide you with further information.
Yes, we do. For more information, please reach out to us and we will provide you with all necessary information and links.
Symanto offers individual endpoints for personality traits and communication style. These endpoints of ours enable you to a dynamic and a more actionable way of analysing data and people. By analysing the endpoint of personality traits, you’re provided with the two dimensions/insights about a person’s way of decision making, thus, whether a person is a more rational or emotional.
When it comes to analysing communication style, you’re provided with the insights on how a person builds their own opinion (whether through facts or experience). Furthermore, you’re provided with the insights into the communicational motivation of a person (if they are a more information seeking or an action seeking person). These two endpoints can be combined in order to e.g. come up with certain segments needed for messaging or targeting etc.
OCEAN traits can be analysed via the Big5 endpoint and MBTI traits can be analysed via Symanto Personality traits and Communication Style endpoints. DiSC type of analysis is not yet available. For custom developments, please reach out to us.
