SYMANTO INSIGHTS PLATFORM - your text analysis platform

Transform unstructured data from consumer and employee conversations into valuable insights and business-critical metrics

Click to see analysis

Who's behind this text?

Language: English
Tonality: positive
Emotion: joy
Personality trait: rational

Click to see analysis

Who's behind this text?

Language: English
Tonality: positive
Emotion: joy
Personality trait: rational

NEXT-GENERATION TEXT ANALYSIS SOFTWARE

NEXT-GENERATION TEXT ANALYSIS SOFTWARE

Meet the Symanto Insights Platform — the only one you’ll ever need. Save time and effort with in-depth and highly accurate insight research. Hone your competitive edge with next-gen AI technology combined with psychology for a uniquely human touch.

YOUR
BENEFITS

YOUR
BENEFITS

With Symanto’s self-service platform, you can collect the data you need from online sources. Analyse at lighting speed for deeper brand insights that go beyond sentiment and ratings.

Access millions of online reviews and extract in-depth consumer and employee insights

Leverage highly accurate sentiment on an entire text and on topic level

Get in-depth opinion analysis tailored to consumers and employees

Uncover unique user insights through psychology AI

Make better business decisions by transforming text into critical metrics within minutes

Personalise your dataset analysis model to quickly modify topics and sentiment according to your industry needs

How it works

Collect data

Review collection

Collect reviews from over 75 different online data sources for integration into the server

Upload files

Transfer your own text data to the platformserver from any source via Excel or CSV files

Social data service

Collect data directly from social media channels with our add-on service

How it works

Analyse

Topic sentiment

Analyse sentiment based on specific aspects mentioned in your textual data

Industry package

Get accurate results from industry models for your specific business field

Translation

Benefit from the automatic translation of global data into German, English or Spanish

Refinement

Refine your results and adapt them to your specific needs

How it works

Explore

Heatmap

Compare consumer and employee sentiment across brands and products with our net sentiment heatmap

Comparison

Compare categories and topics among different values to discover relative strengths and weaknesses of a specific product

Timeline

View the development of activity, net sentiment or a topic over time and identify trends for a specific period

Sidebar

View the detected categories, topics and number of texts  and the corresponding sentiment in one easy-to-read table

How it works

Enhance

Psychographic insights

Identify 360° consumer and employee segmentation using the Personality Traits Theory of Carl Gustav Jung to understand what influences decision-making processes and preferences

Brand equity

See the value that a company generates from a product with a recognisable name when compared to a generic equivalent

Brand recommendation

Classify posts into Promote, Detract and Indifferent groups and understand the perceived influence of the post on others

User segmentation

Gain insights from 4 different psychographic-based segments — Loyalists, Ambassadors, Critics and At-Risks — each of which are defined by personality and sentiment tonality

WHY SYMANTO INSIGHTS PLATFORM IS BETTER

WHY SYMANTO INSIGHTS PLATFORM IS BETTER

At Symanto, we offer advanced text analytics for in-depth user insights that go beyond sentiment and ratings. Standard social listening tools lack the depth needed to discover critical details, including the why behind the sentiment. The metrics they offer may sound nice, but they aren’t actually actionable. With Symanto, you receive highly granular, accurate and advanced results.

With Symanto, you get:

In-depth insights:
Advanced text analytics turn opinion aspects into meaningful topics

Granular sentiment:
Detailed term analysis provides a richer context

Business-critical metrics:
AI prediction of NPS-like metrics results in established KPIs to measure your company against competitors

Real clients, real cases

You don’t have to take it from us — find out what our clients are saying

GET IN TOUCH WITH US

GET IN TOUCH WITH US

Get in touch today and understand your data like never before.