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Knowledge retrieval from basic knowledge base (e.g., up to 50 FAQs)
Simple call routing for seamless handling
Manage inbound calls with ease
Efficient callback scheduling
Multilingual support in 50+ languages
Automated summaries after every call
Advanced knowledge retrieval from complex knowledge base (e.g., unstructured files on a data
storage)
Intelligent call routing for personalized service
Efficient callback scheduling
Handle inbound and outbound calls effortlessly
Full system integration with CRMs, order management systems and more
Multilingual support in 50+ languages
Detailed call summaries and insights
Initial configuration of the AI for one language.
Project management, testing, and onboarding.
Software configuration and integration, depending on the selected package.
Static data input or data retrieval, depending on the selected package.
Call-back scheduling and call summary features.
Our AI Contact Center solution is designed to be highly customisable, making it suitable for businesses of all sizes—from startups and SMEs to large enterprises. With flexible pricing plans, scalable features, and tailored integrations, companies can adjust the solution to match their specific needs and budget.
Data input complexity depends on whether:
Static data is provided (e.g., fewer than 50 FAQs).
Dynamic data retrieval from storage systems, CRMs, or APIs is required. High-complexity setups (e.g., dynamic data retrieval or more than 50 FAQs) may increase the overall cost.
Yes, additional languages can be added for a one-time setup fee per language.
Absolutely. Using generative AI, our solution can analyse customer preferences and behaviours to deliver tailored suggestions, enhancing the overall customer experience and driving higher engagement rates.
If your package runs out and you do not select a new package, you will automatically be moved to the next lower package. This package will expire at the end of the calendar month.
Yes, additional storage units can be added for a one-time setup fee. Adding files to an existing storage space is free.
Yes, the system supports integration with most CRMs, ERPs, and business applications that provide an API.
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