Digitalise competitor and market insights for a deeper and faster analysis report.
● Measure activity and share of discussions
● Identify threats and opportunities
● Understand trends and customer satisfaction over time
● Outlook into churn risks and its reasons
Management consulting
Management consulting
E-COMMERCE
E-COMMERCE
Identify and reach clear customer profiles and nurture consumer loyalty.
● Understand what your customers think during every step of engagement with your product
● Promote an authentic brand identity based on consumer preferences and beliefs
● Determine if your messaging resonates and foster a community of loyal brand advocates
Better adapt products to customer needs and identify where competitors are lacking.
● Understand how consumers view competitor products
● Monitor customer sentiment throughout product engagement
● Gauge Voice of Customer in terms of product features, price and satisfaction
● Analyse conversations around competitors to understand their shortcomings and shore up your product development and messaging
CONSUMER ELECTRONICS
CONSUMER ELECTRONICS
TOURISM & HOSPITALITY
TOURISM & HOSPITALITY
Improve customer experience with your brand through customisation and stand out from the competition.
● Monitor sentiment insights and quickly identify potential issues
● Understand how your consumers perceive your brand and identify your Share of Voice in the market
● Uncover consumer preferences and identify possible customer service operational issues
● Identify behaviour drivers around your brand
Strengthen your franchise and motivate users to invest into their gaming experience.
● Understand game benefits
● Determine what players value most
● Identify points of improvement to leverage experiences
● Build loyalty
● Match sponsorships and messaging to your player base
E-SPORTS
E-SPORTS
PHARMA
PHARMA
Understand why physicians choose certain drugs and how it helps consumers.
● Analyse online conversations in real-time to understand why doctors prescribe specific medicine
● Monitor consumer opinion and understand critics to build better messaging
GET IN TOUCH WITH US
GET IN TOUCH WITH US
Get in touch today and understand your data like never before.
