Transform social media and review data into in-depth and actionable insights for tourism industry analysis within just one week to increase consumer satisfaction, recommendations and referrals.
Our clients in the tourism and hospitality industries need in-depth competitive analyses to stand out from the competition. They want to build up their social media and review sites to influence user perception, but they don’t have the workforce to read through and comment on massive amounts of reviews to understand consumer needs.
We at Symanto provide you detailed insights about your consumers through online data to boost your business to a new level.
At Symanto, we provide solutions for the tourism and hospitality industries, helping our clients to:
Identify drivers for customer loyalty
Use sentiment and emotion analysis to understand where to prioritise and increase overall customer satisfaction
Continuously monitor operational performance
With our tourism industry analysis solutions, you will be able to create better, more targeted messaging and foster stronger connections with consumers and identify client pain points.
Our AI and specific industry models analyse the massive amount of user social media data. We leverage this technology to profile and cluster consumer conversations and reviews with psychology AI to glean insights beyond sentiment and topics. That means that we can tell the difference between a consumer who likes your brand and one who is enthusiastic about it, so you can better tailor your services to meet their needs.
Get in touch today and understand your data like never before.