Reveal the true voice of the customer with AI technology –
get prompt insights based on social media data and online reviews

Valuable findings for your research and due diligence reports

Based on AI text analytics, Symanto provides an accurate customer and market perception of companies and brands. Uncover perceived strengths and weaknesses, gain insights into target audiences and benchmark with competitors to understand the company’s potential and performance. 

  • Use any type of written or spoken feedback from social media, online review sites, CRMs, surveys and internal data
  • Uncover what matters for people related to the business and deep dive into topics, main drivers & barriers as well as customer segments
  • Symanto delivers a comprehensive report for your custom request within a few days only

Learn more about our Due Diligence possibilities in our Webinar

Use Case - AutoScout24 Acqusition

AutoScout24 is a leading European marketplace for buying and selling new cars, used cars, motorcycles and commercial vehicles. It’s represented in 17 countries with its offers and services. ​
Recently, in April 2020, AutoScout24 was sold to Hellman & Friedman, a private equity firm based in San Francisco.​
Within this market analysis, we provided an overview on
  • biggest competitor​
  • brand positioning and ​
  • optimisation potentials ​​
    to increase customer satisfaction and brand value of AutoScout24.​​
  • Within 1 week, we have discovered that:
  • AutoScout24 has higher share of voice, however - has greater client satisfaction ​
  • AutoScout24 needs to focus on providing better information in customer service ​
  • AutoScout24 customers are rational decision makers

    For the full analysis, click here:

  • Get in Touch

    If you would like to receive additional information about our offerings and how Symanto can assist you with your company analysis in due diligence processes, feel free to get in touch with our expert Anna Eibach:


    Pretzfelder Strasse 15

    Nuremberg 90425