VOICE OF CUSTOMER ANALYSIS

Leverage the voice of your customers by discovering the psychological aspect behind words

Click to see analysis

Who's behind this text?

Language: english
Tonality: positive
Emotion: joy
Personality trait: emotional

Click to see analysis

Who's behind this text?

Language: english
Tonality: positive
Emotion: joy
Personality trait: emotional

SAY NO TO INCOMPLETE CUSTOMER INSIGHTS

SAY NO TO INCOMPLETE CUSTOMER INSIGHTS

Most companies use a strategy full of time restrictions and lack of access to data. They don’t provide a complete picture of customer insights and instead deliver inaccurate and biased results. Traditional methods make it difficult to follow up with customer sentiment in the long term and increase customer churn.

UNDERSTAND YOUR CUSTOMERS NOW

UNDERSTAND YOUR CUSTOMERS NOW

At Symanto, we help you discover the psychological aspect behind your users’ words. This means that you will know what they are thinking and how they feel about their experience with your brand.

We do this by:

Gaining and tracking insights from your existing customer base

Improving your brand’s perception and customer satisfaction

Identifying your product’s gaps and loyalty drivers

Spotting issues with your company’s marketing strategy before they escalate

Improving the segmentation and targeting of your user base

WHY SYMANTO

WHY SYMANTO

At Symanto, we assist you with receiving:

● Actional consumer psychographics
● Emotional insights
● Granular sentiment analysis on the text and topic level

BRANDS WHO TRUST US

BRANDS WHO TRUST US

Through Symanto, we understand our customers’ motivation and apply this knowledge to marketing and communication activities which has proven to be highly effective.

Head of Digital Marketing

LEVERAGE OUR TECHNOLOGY

LEVERAGE OUR TECHNOLOGY

GET IN TOUCH WITH US

GET IN TOUCH WITH US

Get in touch today and understand your data like never before.